Privacy Policy

When you open an account with Best Bet, we request personal details needed to deliver our services and meet regulatory requirements. These details encompass your full name, birth date, email address, phone number, home address and financial information.

Our systems also gather data passively during your interactions with our platform. This encompasses your IP address, device and browser specifications, operating system details, page navigation history, session duration and source referrals. Cookies and analogous technologies are deployed to personalise your experience and measure platform activity.

Financial transactions trigger the collection of payment data during deposit and withdrawal operations. We do not retain complete credit card information within our infrastructure; certified external payment handlers manage all transaction security.

Australian players and residents should note that by using Best Bet, you acknowledge our data handling practices as outlined in this policy.

We process your personal information to:

• Establish, maintain and administer your gaming account
• Execute financial transactions including deposits and payouts
• Authenticate your identity and mitigate fraudulent activity
• Fulfil anti-money laundering (AML) and customer identification (KYC) obligations
• Send account notifications, promotional offers and service updates
• Address inquiries and provide customer assistance
• Optimise platform functionality, content and user experience
• Enforce compliance with our terms of service

Anonymised and aggregated information may be utilised for statistical analysis and business development activities.

Best Bet implements recognised encryption standards, fortified server infrastructure and access limitation systems to safeguard your information. Nevertheless, internet-based communication carries inherent risks; your use of our services reflects your acceptance of this reality.

Your data remains stored throughout your account's operational period and for a subsequent interval to satisfy legal and compliance mandates. You have the option to request account closure and data removal, provided this does not conflict with statutory requirements.

Best Bet does not commercialise your personal information or distribute it to external parties for promotional campaigns. Nonetheless, we may disclose your data to:

• Financial service providers and transaction processors
• Government agencies and enforcement authorities (as legally mandated)
• Verification and anti-fraud specialists
• Technical support and reporting vendors
• Promotional collaborators (limited to de-identified information only)

All receiving parties operate under contractual commitments to maintain confidentiality and restrict usage to agreed-upon functions.

Best Bet deploys cookies to store user preferences, sustain authenticated sessions and evaluate platform performance. Your browser settings allow you to manage cookie acceptance; however, restrictions may impair certain site features.

Third-party analytics platforms, including Google Analytics, are integrated into our infrastructure and may set their own tracking mechanisms on your device to assess user patterns and service quality.

According to your geographic location, you may be entitled to:

• Review your stored personal data
• Update or rectify personal information
• Seek removal of your data
• Decline receipt of marketing material
• Revoke permission for data use

To activate any of these rights, reach out to our support team using the contact page.

Marketing communications can be terminated by selecting the unsubscribe option embedded in each promotional message or modifying your account settings.

Best Bet operates from jurisdictions outside Australia. By engaging with our platform, you agree to the relocation of your personal information across international boundaries. We implement protective mechanisms to ensure your data remains secure during such transfers.

This privacy policy may be revised periodically to reflect operational changes or new legal obligations. Material revisions will be communicated to you by email notification or website announcement. Continued use of Best Bet following any update signifies your acceptance of the revised terms.

For inquiries regarding this privacy policy, to exercise your privacy entitlements or to report data concerns, reach us through:

Best Bet Support Email: support@bestbetau.com Additional contact information available on our About page

Last revised in 2026. For account-related questions, browse our FAQ section or engage with our support representatives.