Responsible Gambling at Best Bet

Best Bet offers a range of built-in controls accessible from your account dashboard. These tools let you manage your spending, session time, and overall engagement without needing to contact support.

Deposit limits allow you to set a maximum amount you can deposit over a chosen period (daily, weekly, or monthly). Once you set a limit, you cannot exceed it until the period resets. This is one of the most effective ways to control spending.

Loss limits cap the amount you are willing to lose in a set timeframe. If your net losses reach this threshold, your account will be temporarily restricted from further play.

Session time limits automatically log you out after a set duration (e.g., 30 minutes, 1 hour, 2 hours). This prevents extended, uninterrupted play sessions.

Reality checks are pop-up reminders that appear during play, showing your session duration, money spent, and wins/losses. You can set these to appear every 15, 30, or 60 minutes.

Self-exclusion is a stronger measure. If you choose to self-exclude, your account is locked for a minimum period (typically 6 months) and you cannot access Best Bet or request early removal. Self-exclusion is permanent after the initial period unless you formally request reinstatement.

[!NOTE] All responsible gambling limits and tools are managed directly from your account settings. Changes take effect immediately for new deposits or sessions.

1. Log in to your Best Bet account.
2. Navigate to Account Settings or Responsible Gambling (exact menu label varies by site version).
3. Select Deposit Limits and choose your timeframe (daily, weekly, monthly).
4. Enter your maximum deposit amount in AUD.
5. Confirm - the limit is now active and applies to all deposits until the period ends.

If you need to lower a limit, you can do so immediately. Raising a limit typically requires a waiting period (e.g., 24 hours) to prevent impulsive increases.

If you feel your gambling is becoming problematic, self-exclusion offers a structured break.

Cool-off (time-out): A temporary pause, usually 24 hours to 6 weeks. Your account is locked, but you can request reinstatement after the period ends.

Self-exclusion: A longer commitment, typically 6 months to permanent. Once activated, you cannot log in, deposit, or play. Requesting early removal is possible but usually requires written confirmation and a waiting period.

To activate either option:

• Go to Account Settings → Responsible Gambling.
• Select the exclusion type and confirm.
• You will receive an email confirmation.

[!RISK] Online gambling carries financial risk. If gambling stops being fun or you find yourself chasing losses, it is time to seek support. Self-exclusion is free and confidential.

If you or someone you know is struggling with gambling, professional support is available and free.

Gambling Help Online Phone: 1800 858 858 (24/7, free, confidential) Website: https://www.gamblinghelponline.org.au Offers counselling, support groups, and resources for problem gambling.

Lifeline Phone: 13 11 14 (24/7, free) Website: https://www.lifeline.org.au Crisis support for mental health and gambling-related distress.

State-based services:

• NSW: Gambling Help NSW - https://www.gamblinghelp.nsw.gov.au
• VIC: Victorian Responsible Gambling Foundation - https://www.vrgf.org.au
• QLD: Gambling Help Services QLD - https://www.qld.gov.au/health/mental-health-addiction/gambling-help
• WA: Problem Gambling Support Service - https://www.problemgambling.wa.gov.au

These services provide counselling, family support, and referrals to treatment programs at no cost.

Problem gambling is not about how much you spend - it is about loss of control. Warning signs include:

• Spending more time or money than intended.
• Chasing losses (playing longer to win back money).
• Neglecting work, family, or health because of gambling.
• Borrowing money to gamble.
• Feeling anxious or irritable when not gambling.
• Lying to others about gambling activity.

If you recognise any of these patterns, reaching out to Gambling Help Online or Lifeline is a positive first step. Support is confidential and non-judgmental.

Best Bet is committed to responsible gambling. The site displays clear links to Australian help services, enforces age verification (18+), and supports all standard responsible gambling tools outlined above. However, you are ultimately responsible for your own play. Use the tools available, set limits that make sense for your budget, and do not hesitate to seek help if needed.

For more information on Best Bet's responsible gambling policies, see the full Terms & Conditions or contact Best Bet support.